Frequently Asked Questions

I am a licensed professional counselor in Texas (#62930) and a board-approved supervisor. I hold a bachelor's degree in psychology from The University of Texas and a master's degree in professional counseling from Texas State University. My background includes significant training and experience with individual adults, teenagers, and families.

I conduct all client sessions virtually through a secure, HIPAA-compliant telehealth platform to ensure your privacy and confidentiality. To participate in sessions, you will need a device (such as a computer, tablet, or smartphone) with internet access and the capability to use the platform. I will provide you with instructions to connect easily and securely.

Appointments are typically scheduled from 9:30 a.m. to 4:00 p.m., Monday through Thursday. Limited evening and weekend appointments may be available on a case-by-case basis. 

The length of time it takes to see results from counseling sessions varies depending on the individual and the issues being addressed. Some clients may see improvements after just a few sessions, while others may require longer-term therapy.

Coaching services may be a better fit than traditional therapy if you’re focused on achieving specific personal or professional goals and are not dealing with symptoms or concerns that require deeper exploration. 

While coaching typically emphasizes addressing current challenges and working toward future goals, therapy often involves exploring past experiences to understand and address present behaviors and emotions.

I currently provide counseling services for individuals 18 and up.

Currently I am in network with Aetna and Cigna, using Headway for billing. In network status with UHC/Optum and BCBS will be coming in early 2025. 

To avoid being charged the full cost of your session, cancellations must be made at least 24 hours in advance. The fee will be based on either the private pay rate or your insurance’s contracted rate, depending on your specific arrangement.

It is your responsibility to know your rate and to notify me promptly if you need to cancel or reschedule. This policy ensures I can continue to serve all clients effectively, as missed appointments take up time that cannot be reallocated.